Freephone Lewisham Enquiry Line is open. Call 0800 231 5453

We provide information and advice via the Enquiry Line 

Monday- Thursday: 9:00am-12:30pm & 1:30pm-5pm

So if you need support give us a call today. 

We are currently only providing face-to-face services by appointment only.

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when you need
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talk to us

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Self Help
Information
and Tools
The Citizens Advice Lewisham self help portal can provide answers to the most frequently asked questions about Housing, Benefits, Debt, Employment and more.

If you still need further help just call the Enquiry Line on 0800 231 5453 or submit an email enquiry.
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Pension Credit - Don't miss out!

Are you State Pension age, at least since the 25/5/2022?  State Pension age is currently 66 years.  Low Income? Struggling to make ends meet? Then claim Pension Credit  now and qualify for an extra £326 Cost of Living Payment if you claim by the 18/8/2022. You must request backdating of your claim for 3 months.

The information service is provided by a partnership of local voluntary groups funded by Lewisham Council. Our team of qualified staff and certified volunteers will do their best to help you resolve the problems you are experiencing or try to signpost you to others that are better placed to assist.

We will help you every step of the way

About Advice Lewisham

The information service is provided by a partnership of local voluntary groups funded by Lewisham Council. Our team of qualified staff and certified volunteers will do their best to help you resolve the problems you are experiencing or try to signpost you to others that are better placed to assist.

Advice session with Advice Lewisham Staff
"The team were supportive and helped direct me to where I needed to go.”
Client Testimonial
assisted last year in Lewisham
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We are just a phonecall away for help with:

important things you should know

Questions and Answers

We will listen to you and try to resolve your query on the phone. In some cases we may be able to book an appointment with an advisor.

The service is funded by Lewisham Council and delivered by voluntary organisations. It is free to local residents.

The advice line is open 9.30am-12.30pm and 1.30pm-4pm Monday to Friday. Callers usually wait less than 10 minutes. The lines are often less busy in the afternoons.

We can assist with a wide range of information and advice needs. These can include Benefits, Housing, Council Tax, Debt, Rent Arrears, Divorce, Consumer Goods (e.g. Mobile phone contracts), Employment, and Immigration.

You can get involved by:

  • Volunteering
  • Making a donation
  • Ordering through Smile at Amazon